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Our Customers

At Synectic, we sincerely appreciate our clients and are pleased with the many successful relationships we've achieved. We invite you to view some of our many client comments and a partial list of the local businesses who trust Synectic with their information technology needs. 

SFJAZZ

“Avaya helps SFJAZZ engage audiences beyond our walls.”-Don Derheim, CEO, SFJAZZ

Hear from SFJAZZ CEO Don Derheim and Tom Porter, Manager of Corporate Partnerships, as they talk about how Avaya helps them engage.

How Engagement Technology Helps Grow an Organization
One of our valued customers, SFJAZZ is a 33-year-old organization that has grown from a weekend music festival into the nation’s largest presenter of jazz performances. Avaya helps SFJAZZ engage with its internal teams and its audiences, inside its San Francisco home and beyond. Using Avaya Scopia® Video Conferencing and IP Office phones, SFJAZZ is engaging audiences and helping unleash the imagination of jazz people everywhere.

AmeriMerchant

Watch the video to learn how IP Office has helped AmeriMerchant do business better

AmeriMerchant and Avaya's IP Office

Peninsula Eye Physicians
Teri Woodworth, Practice Manager

The Avaya IP Office solution at Peninsula Eye Physicians enables the practice to serve its clients without interruptions of care and respond rapidly to medical issues – all with a simple-to-use system that will help the practice contain the costs of communications.

“Our installation of the Avaya phones went really great! Mark and Rory were so organized and so patient with us as we worked out every potential problem. They were very professional and represented your company that way. I really thought this would be a nightmare, as that is what everyone has told me about putting in a new phone system. It went very smooth and seamlessly. I can hardly believe it! All the employees as well the physicians love the new phones! Andrew Hutchinson, my sales rep, was very knowledgeable and most all, did not pressure me but gently persuaded me through education of the Avaya system. Kudos to all the staff at Synectic Technologies!”

Ledsen Vineyards and Hotel
Steve Ledsen, President and CEO

An Avaya IP Office call center application gives Ledsen the reporting tools managers need to measure and improve agent productivity, allowing the company to make management decisions that have resulted in a significant jump in bottom-line revenues. With a new Avaya IP Office solution in place, Ledsen has improved the productivity of its customer service team and increased sales by 68 percent.

"In addition to superior customer service, we are a volume business, and it is absolutely critical to keep in constant touch with our customers," Ledsen said. "One way we provide excellent service is with the IP Office call handling feature, which enables us to ensure our customers aren't sent into a recorded voice mail message. So we route our incoming calls, allowing them to ring at the main reception no more than three times before the call is routed to an extension where we know it will receive personalized service."

Presto Foods
Dewey Weeda, General Manager Productivity

"Before bringing in the new system, we were a company of strangers. There was little communication between employees, in different offices, simply because communication was constrained by a method of phone, fax or email. It was such an arduous task. But with the Avaya IP Office, it’s easier to transfer calls to employees in other buildings simply by dialing their extension."

St. Gabriel Catholic Church
Matthew Shea, San Francisco, Pastoral Associate

"Since we installed our new phone system over a year ago, we have been so impressed with the follow-up support from Synectic. After the system was up and running, they have continued to be there for us and have helped us with even the smallest detail. Our new system meets all of our needs, runs smoothly and we are very satisfied with it. I would highly recommend Synectic as an Avaya solution provider."

Synectic Clients, June 2016 (From AEs)

Corporate:

  • AFSCME – District Council 57
  • Ammunition Group of San Francisco
  • AT&T Solutions
  • Bassani Manufacturing
  • Birkenstock
  • Blake’s Auto Body
  • Cattlemen’s Restaurants
  • CBRE
  • Chemical Guys (Smart Inc.)
  • Compass Components
  • Fairfield Suisun Sewer District
  • Golden State Fruit
  • Green & Hall Law
  • Hansen Bros. Enterprise
  • Lucky Clover Trading Co
  • McGuire Real Estate
  • McMillan Electric
  • MetLife
  • Numi Tea
  • Palmer Capitol
  • PureRED Creative
  • Redding Rancheria
  • Revionics
  • Rivermaid Packing
  • Sciambra French Bakery
  • Seiler & Seiler LLP
  • SF Jazz
  • SF Travel
  • St. Vincent DePaul – Pittsburg
  • Tapp Label
  • The Hearst Corp
  • The RealReal Inc.
  • The Wiseman Group
  • Weintraub Tobin Law
  • WMB Architects

Government:

  • California State Board of Equalization
  • California State Department of General Services
  • City of Beverly Hills
  • City of Hughson

Medical:

  • Advanced Home Health
  • Capitol Cardiology
  • Channel Island Surgicenter
  • HealthFusion
  • River Oaks Medical Group
  • Solano Hematology
  • Stockton Hematology and Oncology
  • Traditional Medicinals
  • Valley Oak Pediatrics

Education K - 12:

  • Placer High School
  • St Mary School – Sacramento
  • St Mary’s College High School

Secondary Education:

  • California State University Sacramento
  • University of Phoenix

Religious Organizations:

  • Horizon Community Church
  • Star of the Sea Church – San Francisco

Wineries:

  • Opus One Winery
  • Paul Hobbs Winery
  • Vino Farms
  • Wine Direct
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