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Synectic Technologies Named to California Top Business List for 2010

In recognition of the economic power of privately held businesses, DiversityBusiness.com, the nations’ leading business-to-business internet site, recently named Towne Communications, Inc., DBA Synectic Technologies as one of the top 100 businesses in California.

This is the 10th annual listing of the California’s 100 top businesses by DiversityBusiness.com. Companies listed on the Top Business Lists represent the Nation’s top multicultural earners and challenge the long-held notion that a privately held business is small or insignificant. Winners are sought after by major corporations wishing to increase spending with small businesses.

“Entrepreneurs are a growing force in the U.S. economy, and a force to be reckoned with,” said Kenton Clarke, CEO of Computer Consulting Associates International, the company that built

DiversityBusiness.com. This is a whole business segment that can carry its own, that provides jobs, products and services, and generates wealth for their communities. These are the new leaders in American business.”

“We are thrilled to be named as a Top 100 Women Owned Business in California”, said Jeanette Towne, President and CEO of Synectic Technologies. “We have grown each year since the starting of our company, January of 1995.”

The List

This List is a classification that represents the top small businesses in the U.S., in sectors such as technology, manufacturing, food service and professional services. Large organizational buyers throughout the country that do business with multicultural, small and women-owned businesses use the list. The List is produced annually by DiversityBusiness.com, the nation's leading multicultural B2B Internet portal that links large organizational buyers to multicultural product and service suppliers.

The winning companies will be honored at a special awards ceremony at DiversityBusiness.com’s “10th Annual Multicultural Business Conference”, taking place April 27-29, 2010 at the Gaylord National Resort and Conference Center in Washington, D.C.

For the complete list of winning companies, please visit: www.diversitybusiness.com

About DiversityBusiness.com
Launched in 1999, DiversityBusiness, with over 46,000 members, is the largest organization of diversity owned businesses throughout the United States that provide goods and services to Fortune 1000 companies, government agencies, and colleges and universities. DiversityBusiness provides research and data collection services for diversity including the "Top 50 Organizations for Multicultural Business Opportunities", "Top 500 Diversity Owned Companies in America", and others. Its research has been recognized and published by Forbes Magazine, Business Week and thousands of other print and internet publications. The site has gained national recognition and has won numerous awards for its content and design. It is a leading provider of Supplier Diversity management tools and has the most widely distributed Diversity magazine in the United States. DiversityBusiness.com is produced by Computer Consulting Associates International Inc. (CCAii.com) of Southport, CT. Founded in 1980.

Synectic Celebrates their 15th Anniversary 2010

Synectic Celebrates their 15th Anniversary - Solid Forecast and Growth for 2010-2012

Synectic, the Number One Provider in the Western Region, of the Avaya IP Office Product, today celebrated 15 years as an Avaya (AT&T Lucent) Loyal Business Partner. Synectic has been an Avaya Business Partner since 1995. Avaya is the leading global provider of communications networks and services for businesses.

Synectic is planning an Open House and Anniversary Celebration, TBA. For information about the Open House and Anniversary, please contact Muriel Garcia (916) 993-2119.

Synectic announces their ‘Spotlight’ on 2-1-1 Sacramento

Synectic Helps Businesses to Implement Remote and On-Site Contact Center Technology increases Sacramento County – 2-1-1 to handle a 50% increase in call volume!

Synectic, the Number One Provider in the North Western Region, for the Avaya IP Office Product, today announced a Spotlight on Synectic Customer, 2-1-1 Sacramento.

Like 9-1-1 for emergency services, 2-1-1 has been set aside nationally by the Federal Communications Commission for the public to more easily access community information. 2-1-1 is also a central resource for community information during disasters and in the recovery afterwards.

In Sacramento County, 2-1-1 Sacramento launched in April, 2008. Available 24/7/365, this program helps connect people to community, health and social service organizations--especially those that provide essential services such as food, shelter, counseling, and employment assistance. Callers receive personalized attention from a live resource specialist. For more information, visit www.211sacramento.org

2-1-1 Sacramento is operated by the Community Services Planning Council (CSPC), a non-profit organization established in 1939. Recognizing the need for better technology in order to launch the 2-1-1 program here in Sacramento, CSPC consulted with Synectic Technologies, a Gold Certified Avaya Business Partner, to develop a call center network to handle the new demands.

Synectic assisted CSPC in upgrading the communications infrastructure and installing the Avaya Call Center system to support increased call volume of 50 per cent in the first year and the ability to accommodate growth and future plans.

"The partnership with Synectic has been everything hoped for and more. We receive on-the-spot customer service 24 hours a day that has kept our service line open and seamless to the public since we launched 2-1-1 Sacramento almost two years ago," according to Bob Diercks, Call Center Supervisor.

Synectic opens new Technical Demo Center in Sacramento

Number One Western Region, Voice Over IP, Avaya Business Partner, Opens New Technical Demo Center and Business Offices in Sacramento, CA.

Synectic, the Number One Provider in the Western Region, of the Avaya IP Office Product, today announced that they are expanding their physical locations to include a new technical demonstration center and business offices in Sacramento, California. Synectic has been an Avaya Business Partner since 1995. Avaya is the leading global provider of communications networks and services for businesses.

The Sacramento location will provide customers in the Northern California local support and a newly designed technical demonstration center and lab. Synectic supplies customers with communication sales, installation and service of basic telephone and voice mail systems, dialtone solutions, wiring schematics, wireless networks, Enterprise Communication Solutions and Voice over IP Technology.

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